Copilot and FogBugz On Demand Sign-Up Outage

Both Copilot and FogBugz On Demand services were unable to accept credit card orders between 3:30 PM and 4:30 PM EST (approximately).   While our processing service was being monitored, it was not being watched at a deep enough level to detect this specific problem.  I will be installing a more scrutinizing monitor shortly.