Intermittant Blip Seen By Some FogBugz On Demand Customers
At approximately 4:25 AM, one of our load balanced On Demand web servers went into an error state. Our monitoring system caught it, and it was corrected by 4:30 AM.
We will work to understand the cause of this error.
Knowing that these types of things will happen in the future, as they do in the world of web apps, we are working to implement a more robust load balancer that can detect this sort of problem and take the 'damaged' server out of the pool automatically.